Anna was quick to respond and listened to what we were looking for.
USA
05 Jan 2024
When we started to look for a company to plan our travel to NZ, we were concerned that we would inadvertently find a fly by night company and commit hard earned dollars that would disappear. First Light had great reviews but we also knew that you can pay for people to write false reviews online. It also seemed like all 5-star reviews were a bit suspect. We took a chance and reached out and talked with Anna.
Anna was quick to respond and listened to what we were looking for and sent us a few agendas for us to review. We worked together over time to make it just right. Once we got to town, we had a few self-created glitches and Anna was quick to reply and help out.
We had a great time and First Light Travel was completely legit. We would recommend highly.
The organisation and communication was swift and stress free
Australia
05 Jan 2024
We highly recommend First Light Travel to anyone wanting to explore New Zealand. Michelle Srzich took the time to learn about us, and what we wanted to do and see in New Zealand, and the resulting holiday was perfect! Michelle suggested things that we had not heard of, such as the overnight cruise on Milford Sound - one of the highlights of our holiday!
The organisation and communication was swift and stress free. Our dietary needs were easily met wherever we stayed, and our rental car was a perfect size and age.
Thank you Michelle, and First Light Travel, and we can't wait to visit your beautiful country again.
We will use First Light again and could not be happier we did with this first trip to beautiful NZ.
USA
20 Jul 2023
Danielle and the whole team at First Light Travel made our month long trek across both islands an enjoyable and well -planned trip. We were there during the 30 year Cyclone and even with the challenges that arose our trip was wonderful. I highly recommend using a travel agent and especially this company on a first visit to NZ. When our phones would only email (not call or text) the whole team worked to get our issues fixed: One issue was we were running late for Hobbiton (the evening tour and dinner). We had gotten ourselves lost and with little gas (always fill up on half tank if driving a lot and when it's available!). Even through our spotty internet/email First Light was able to connect with Hobbiton and when we rolled in 2 minutes past bus departure, there was a staffer ready with our tickets and ushering onto the bus, and not with a scowl, but a welcome! They knew all about our mishaps with the map/gas/travel and showed lots of grace, thanks to communication with First Light. We will use First Light again and could not be happier we did with this first trip to beautiful NZ.
Ann & Philip Duran, USA
Phil and Karen Simmons
UK
28 Dec 2022
We have just returned from a month touring New Zealand with the whole trip being planned by Natalie. She done us proud and every excursion from bay of islands to scuba diving to the transalpine train ( to just name a few) and hotel was top class and the scenery stunning. The way everything was organised and arranged meant we could travel and enjoy our holiday with all the stress and worry about accommodation taken care of. All questions we had before our trip were answered so we knew what to expect.
If you want to visit New Zealand and want an enjoyable, stress free holiday please take my advice and contact first light travel as I'm sure they will do a custom trip designed just for you.
Thank you so much for all the hard work you done so we didn't have to do any work except enjoy ourselves.
Phil and Karen Simmons UK